Frequently Asked Questions
📦 Shipping & Delivery
How much does shipping cost?
Standard domestic shipping is $7.99. Enjoy FREE shipping on all US orders over $75 — because looking expensive shouldn't cost extra.
How long will it take to process my order?
Orders are processed within 1–3 business days through our fulfillment partners. You'll receive a shipping confirmation email with tracking details once your order is on its way.
What are the estimated delivery times?
Once shipped, please allow:
- Standard Delivery: 5–8 business days
- Expedited options may be available at checkout depending on your location
Delivery times are estimates and may vary during peak seasons or due to carrier delays.
Do you ship internationally?
We currently ship within the United States. International shipping options may be added in the future — stay tuned!
Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email. You can use it to follow your package every step of the way.
👗 Sizing & Fit Guide
How do I find my size?
Our pieces are designed for a polished, confident fit. To find your best size, we recommend taking your measurements before ordering:
- Bust: Measure around the fullest part of your chest, keeping the tape parallel to the floor.
- Waist: Measure around your natural waistline, typically the narrowest part of your torso.
- Hips: Measure around the fullest part of your hips, about 8 inches below your waistline.
General Size Reference (Women's)
| Size | Bust (in) | Waist (in) | Hips (in) |
|---|---|---|---|
| XS | 32–33 | 24–25 | 34–35 |
| S | 34–35 | 26–27 | 36–37 |
| M | 36–37 | 28–29 | 38–39 |
| L | 38–40 | 30–32 | 40–42 |
| XL | 41–43 | 33–35 | 43–45 |
| XXL | 44–46 | 36–38 | 46–48 |
What if I'm between sizes?
We recommend sizing up for a more relaxed silhouette, or sizing down if you prefer a more fitted look. When in doubt, reach out — we're happy to advise on specific pieces.
Do your items run true to size?
Most of our designer-inspired pieces run true to size. Where a style fits differently, we note it in the product description. Always check individual product pages for specific fit notes.
🔄 Returns & Refunds
What is your return policy?
We want you to love every piece. If something isn't right, we accept returns within 14 days of delivery, provided items are:
- Unworn and unwashed
- In original condition with all tags attached
- Free of perfume, deodorant, or any staining
How do I start a return?
To initiate a return, please contact us at our Contact page with your order number and reason for return. Our team will respond within 1–2 business days with next steps.
When will I receive my refund?
Once we receive and inspect your returned item, refunds are processed within 5–7 business days back to your original payment method. You'll receive a confirmation email when the refund has been issued.
Are there any items I cannot return?
Final sale items, intimates, and accessories are non-returnable for hygiene and safety reasons. These will be clearly marked on the product page.
💬 Still Have Questions?
We're here for you. Reach out via our Contact page and a member of our team will be happy to assist. At Image & Stylez, your experience matters — because you deserve to look and feel your best.
